What is the cancellation/refund policy for Y Teens?
If the Participant needs to cancel their registration for any reason, request for program cancellation must be submitted via a written request to the Youth Development department at youthdevelopment@bnymca.org before the Thursday prior to the session start-date in order to avoid the remaining charges for the upcoming monthly program. Cancellations received on or after the Thursday prior to the start of the session, but before the start of the program session, will be given a system credit for the program cost excluding the deposit.
Cancellations after the start date of the program will not receive a refund for the cost of the program.
The YMCA is able to cancel and reschedule any monthly sessions as they see necessary. Prior notification will be provided to participants and/or guardians of participants as soon as the YMCA is able to communicate any necessary cancellations. Refunds or system credits will be provided for any sessions cancelled by the YMCA.
What is the policy regarding late/returned payments?
Late payments will have an added fee of $10 and must be paid prior to the start of the program.
Returned payments will have an added fee of $25 and must be paid prior to the start of the program.
